ag44 Terms & Conditions

These terms and conditions ("Terms") apply to the ag44 platform and all its services. By creating an account, accessing, or using any service on our website, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please do not use our platform.

ag44 is a safe and reliable online betting and casino platform for players in Bangladesh. We are committed to providing all members with a transparent and secure entertainment environment, backed by SSL encryption and fair play.

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1 Definitions & Introduction

The meanings of the following terms used in this document are given below:

• "Platform" refers to ag44's website, mobile site, and all digital services.
• "Member" or "you" refers to any registered user who uses ag44's services.
• "Services" refers to sports betting, casino games, slots, live dealer games, and all other entertainment activities offered through the ag44 platform.
• "Bonus" refers to any welcome bonus, cashback, free spins, or other promotional offer provided by ag44.
• "Account Balance" refers to the total funds held in your ag44 account, including both cash and bonus amounts.

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2 Eligibility & Age Requirement

The following eligibility conditions must be met to use ag44's services:

• You must be at least 21 (twenty-one) years of age.
• You must have a valid account registered in your own name.
• Each individual may only create one account. Multiple accounts by the same person are prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• You must use your own account; operating an account on behalf of or for another person is prohibited.

If any false information regarding age is provided, ag44 reserves the right to immediately close the account and cancel all balances.

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3 Account Registration & Security

3.1 Registration Process

To create an account at ag44, you must provide a valid mobile number or email address and set a strong password. ag44 may at any time request necessary documents to verify the accuracy of the information you have provided.

3.2 Account Security

Keeping your account login details private and secure is entirely your responsibility. Sharing your password with any third party is prohibited. If you suspect unauthorized access to your account, notify our support team immediately.

3.3 Account Verification

ag44 reserves the right to verify your identity, age, or payment method at any time. A National ID (NID), passport, or other valid document may be requested for verification. If the required documents are not provided within the specified time, the account may be temporarily suspended.

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4 Deposit & Withdrawal Policy

ag44 supports the following payment methods:

• Withdrawal requests may only be made to a verified payment method that was previously used for a deposit.
• Every withdrawal request will go through ag44's verification process. Additional verification may be required in cases of suspicious activity.
• For any questions regarding deposits and withdrawals, please contact our support team.

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5 Bonus & Promotion Policy

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to ৳20,000. For example: deposit ৳1,000 and receive ৳1,000 as a bonus, bringing the total balance to ৳2,000.

5.2 Wagering Requirements

The wagering requirement for the bonus is 10 times the bonus amount, and the calculation applies only to the bonus amount (not to the deposit + bonus). Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before withdrawing bonus winnings.

5.3 Bonus Usage Terms

• Each member may claim the welcome bonus only once.
• The bonus cannot be transferred to any other account.
• If any fraud or misconduct is proven after a bonus has been claimed, ag44 reserves the right to cancel the bonus and any winnings earned from it.
• ag44 reserves the right to modify, suspend, or cancel any bonus offer at any time.

5.4 VIP Cashback Program

Weekly cashback benefits are available across ag44's four VIP tiers:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback

Tier upgrades are based on consistency and regularity of play. Cashback is credited directly to the account balance.

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6 Prohibited Activities

Any of the following activities are strictly prohibited and will result in immediate account closure:

• Creating or operating multiple accounts.
• Bonus abuse or bonus arbitrage.
• Any form of fraud, deception, or manipulative betting.
• Selling or transferring account ownership or balance to another person.
• Betting using automated software, bots, or scripts.
• Using the platform for money laundering purposes.
• Operating an account on behalf of a minor (under 21 years of age).

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7 Betting & Gaming Rules

7.1 Bet Validity

Once a bet is confirmed, it cannot be changed or cancelled, unless specific circumstances determined by ag44 exist. If a bet remains incomplete due to a technical error, ag44 may consider it void.

7.2 Game Results

All game results are determined by a certified Random Number Generator (RNG) technology. ag44 ensures equal opportunity and fair play for all members. If you have a dispute regarding any result, please contact the support team.

7.3 Sports Betting

For sports betting, ag44 offers various markets in cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (including FIFA), kabaddi, and other sports. Bet odds and markets are subject to change. Log in to the platform to view odds and details for specific matches.

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8 Responsible Gaming

ag44 takes responsible gaming very seriously. We want all our members to enjoy entertainment in a safe and pleasant environment. To help prevent problem gambling, we offer the following tools:

• The ability to set deposit limits.
• Requests for self-exclusion or permanent account closure.
• Direct access to our support team for professional assistance.

For more details, please read our Responsible Gaming page. Remember — gambling is a form of entertainment, not a source of income. For ages 21 and above only.

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9 Privacy & Data Protection

Your personal information is stored and processed by ag44 in accordance with strict security standards. We use SSL encryption technology to keep all data secure. Your information is not sold to third parties. For more details, please read our Privacy Policy.

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10 Account Closure & Suspension

ag44 may temporarily suspend or permanently close any account in the following circumstances:

• If any clause of these Terms is violated.
• If false or misleading information is provided.
• If required verification documents are not provided on time.
• If a member requests account closure themselves.
• Extended periods of inactivity (as per the applicable inactivity policy).

Before account closure, an opportunity to withdraw the cash balance will be provided; however, in the case of a punitive closure, the bonus balance may be cancelled.

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11 Limitation of Liability

ag44 is not responsible for losses caused by technical issues, internet connection disruptions, or third-party service failures. However, we are committed to resolving any technical issues as quickly as possible. Participation in betting and gaming is entirely at the member's own discretion and responsibility.

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12 Complaints & Dispute Resolution

If you have any complaint or dispute, please contact our support team first. ag44 reviews all complaints fairly and impartially and strives to provide a prompt resolution. The support team is available 24/7 via live chat and email in both Bengali and English.

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13 Changes to Terms

ag44 reserves the right to modify these Terms at any time. Members will be notified through the platform in the case of significant changes. Continued use of the platform after any changes will be considered acceptance of the new Terms. We therefore advise you to review this page regularly.

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14 Contact

For any questions or assistance regarding these Terms, please contact us: